What if my camera is not working?
Close all apps → click on Samiksha app → resume survey → take picture. Data filled will not be lost. Restart your phone → click on Samiksha app → resume survey → take picture. Data filled will not be lost.
What to do if my application crashes?
Click on Samiksha app → resume survey. Data filled will not be lost. If crashed a second time: Restart your phone → click on Samiksha app → resume survey. Data filled will not be lost. If data is lost before submission of form, contact your immediate supervisor.
What should I do if my phone battery is exhausted?
Charge your phone → restart → open Samiksha app → resume survey. Data filled will not be lost.
What do I do if I have a fluctuating internet during the survey?
The app once logged in is designed to work without any loss of data filled irrespective of internet, network or fluctuating connection.
What to do when I have no internet connection?
Internet connectivity is required to log into the app and at the time of submitting the form. At all other times, the app can work offline without any loss of data filled.
What should I do if I press home button by mistake?
Go back to the application window. Resume survey. Data filled will not be lost.
What do I do if I receive an incoming call during the survey?
Answer the incoming call. Data filled will not be lost.
What to do if I’m unable to submit the form?
Check if your data is turned on Check if you have network Move to an area where there is better network reception Try after 5 minutes Put your phone on airplane mode for a few seconds → turn airplane mode off →try again to submit Try submitting in a Wi-Fi zone