FAQs

• Press home button → close all applications → click on Samiksha app → resume survey. Data filled will not be lost.
• Restart your phone → click on Samiksha app → resume survey. Data filled will not be lost.

• Check if your data is turned on
• Check if you have network
• Move to an area where there is better network reception
• Try after 5 minutes
• Put your phone on airplane mode for a few seconds → turn airplane mode off →try again to submit
• Try submitting in a Wi-Fi zone

• Answer the incoming call. Data filled will not be lost.

• Go back to the application window. Resume survey. Data filled will not be lost.

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• Internet connectivity is required to log into the app and at the time of submitting the form. At all other times, the app can work offline without any loss of data filled.

• The app once logged in is designed to work without any loss of data filled irrespective of internet, network or fluctuating connection.

• Charge your phone → restart → open Samiksha app → resume survey. Data filled will not be lost.

• Click on Samiksha app → resume survey. Data filled will not be lost.
• If crashed a second time: Restart your phone → click on Samiksha app → resume survey. Data filled will not be lost.
• If data is lost before submission of form, contact your immediate supervisor.

• Close all apps → click on Samiksha app → resume survey → take picture. Data filled will not be lost.
• Restart your phone → click on Samiksha app → resume survey → take picture. Data filled will not be lost.

• Once you login, there is no logout option.

• Once uninstalled and deleted, the data from your app would get deleted as well.

• Once cache is cleared or the app data is cleared manually, the data filled will be lost.

• Close the app and launch it again. If the problem persists, inform your immediate supervisor.

• No. Your location is collected as soon as you give permission at the time of login. Location is mandatory for the starting of the survey. Twice, during the time of filling in the survey only if your internet data is switched on and once you submit your form at every ECM, your location is collected by the app. It is thus advised to submit your form within the school premises.

• Yes, when online click on the refresh button to see if any other ECM has been submitted.

• No, you cannot edit the form once submitted online.

• All the data being collected is automatically getting saved on your phone. Ensure to not clear cache on your phone to avoid erasing your filled data